Delete your Spark Inventory account & data

1. 1Email support@sparkinventory.com from the email address associated with your Spark Inventory account.
2. 2Use the subject line "Account deletion request".
3. 3

   In the body, include:

   • The email address on your Spark Inventory account.
   • The business / organization name on the account.
   • (Optional) Whether you want only your user removed, or the entire organization's data deleted.
4. 4We will verify your identity, confirm the request by email, and complete the deletion within 30 days of confirmation.

On completion of a deletion request, the following are permanently removed:

• Your user profile (name, email, password hash, profile photo, notification and dashboard preferences).
• Your membership and role in any Spark Inventory organization you own.
• If you are deleting an organization: all inventory items, vendors, customers, sales orders, purchase orders, invoices, members, attachments, and uploaded documents associated with that organization.
• Stored credentials and tokens for connected integrations (e.g. Amazon, Shopify, QuickBooks Online, Meta) under your organization.
• In-app notifications and activity history tied to your user.

• Encrypted database backups containing your data — up to 35 days after deletion. Disaster-recovery backups roll off automatically.
• Billing and invoice records (subscription history, payment receipts) — up to 7 years. Required for tax and accounting compliance.
• Anonymized / aggregated usage analytics — indefinitely. No longer linked to you and cannot be used to identify you.
• Records required by law, court order, or to resolve a dispute — as required by the legal obligation.

For questions about this process, contact support@sparkinventory.com.