Privacy Policy
Thank you for choosing to work with Spark Inventory (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, share, and protect your personal information when you access our website, use our web-based platform, mobile applications, or engage with us through other digital or offline means (collectively referred to as the “Services”).
By using our Services, you agree to the collection and use of information as outlined in this policy.
1. Key Definitions
Customer: Any entity that subscribes to or contracts with us for use of the Services.
User: An individual authorized by a Customer to access and use the Services.
Visitor: Any person who accesses the public portions of our website without logging in.
Client Data: Information, documents, or data (including Personal Data) submitted or uploaded by Customers and Users into the Services.
Personal Data: Any data that identifies or can reasonably be linked to an individual.
Public Area: Sections of our site that do not require authentication.
Restricted Area: Portions of the platform that require login credentials.
2. Information We Collect
a. Information You Provide
Includes name, contact details, billing info, preferences, and business-related data.
b. Data From Customers
We act as a processor for Client Data submitted by Customers or their Users.
c. Automatically Collected Data
Includes IP addresses, browser types, page visits, timestamps, and device information.
d. Integrated Services
When you link accounts like Google, we may access basic profile data as authorized.
e. Third-Party Sources
We may supplement data from partners, ad networks, or data providers.
3. How We Use Your Information
Service Delivery: Maintain and operate our platform.
Customer Support: Help you with questions or issues.
Product Improvement: Analyze usage trends.
Marketing & Communications: Send updates and offers.
Legal Compliance: Fulfill obligations and enforce agreements.
4. Sharing of Information
With Vendors: For operations and service delivery.
With Consent: As directed by you.
Legal Requirements: As required by law or legal process.
Business Transfers: During merger or acquisition events.
Aggregate Insights: Shared in anonymized format.
5. Cookies and Tracking
We use cookies to personalize content, measure performance, and improve your experience. Manage your preferences through your browser settings.
6. Analytics
We use services like Google Analytics to understand how users interact with our site and improve its usability.
7. Interest-Based Advertising
We may use cookies and advertising networks to deliver relevant ads. You can opt out at aboutads.info or networkadvertising.org.
8. Data Access and Your Rights
You may request access, correction, or deletion of your Personal Data by contacting us. For data controlled by a Customer, please contact them directly.
9. Data Security
We use encryption and other security practices to protect your data, but no system is entirely secure. Notify us immediately of any suspected breach.
10. Retention
User accounts: while active
Backups: up to 3 months
Billing records: 7 years
Legal agreements: 10 years
11. Children’s Privacy
We do not knowingly collect data from users under 18. If discovered, it will be removed promptly.
12. International Data Transfers
Your data may be stored or processed in the EU or other jurisdictions with appropriate legal safeguards in place.
13. Third-Party Services
We are not responsible for the privacy practices of external websites or tools linked through our Services.
14. Data Controller vs. Processor
We act as a processor for Client Data and as a controller for information related to accounts, billing, and support.
15. Updates to This Policy
We may revise this Privacy Policy over time. Updates will be posted with a new effective date. Continued use constitutes agreement to the updated terms.
16. Contact Us
If you have questions or concerns, contact us at:
Email: support@sparkinventory.com
